ByAlicia McGarry
Customer experience (CX) teams often face a complicated puzzle when it comes to budgetary decisions and resource allocation within their organizations. While the increasing understanding of the potential for AI…
ByRiya Pahuja
AI is revolutionizing how companies conduct operations, serve customers, and manage risks – driving a USD 20 Billion investment in AI capabilities among BFSI firms last year. As AI continues…
BySharon Moran
Goldman Sachs was founded in 1869 and joined the New York Stock Exchange in 1896. Since 2016, Goldman Sachs has begun moving into consumer financial products. The company is headquartered…
ByAlicia McGarry
Proving the economic value of AI projects remains paramount to the success and continuation of any machine learning-related project. As more companies adopt AI technologies, measuring these projects’ success is…
ByRiya Pahuja
PwC (PricewaterhouseCoopers) is a professional services firm that provides a range of consulting, audit, and advisory services to clients worldwide. Per its annual report, the company’s revenue was USD 50.3 billion,…
ByRiya Pahuja
Bank of Montreal (BMO) is a North American bank that provides personal and commercial banking, global markets, and investment banking. The bank caters to over 12 million customers with over…
BySharon Moran
Traditional investors have several mechanisms for achieving their desired portfolio risk level. One of the most common methods involves the use of correlations. The more well-known 60/40 and 80/20 models…
ByMatthew DeMello
While machine learning might be as close to a household name as any AI capability in 2023, any serious historian will tell you the technology itself is nothing new. The…
ByRiya Pahuja
Voice of the customer (VoC) is a term used in modern business practices to describe customers’ feedback about their experience with the products and services both inside and outside any…
ByRiya Pahuja
As of 2023, AI and machine learning are widespread technologies in various applications and use cases throughout the financial services industry. Both demand factors in profitability needs, competition, and regulations…