ByRiya Pahuja
The concept of customer experience is reaching new heights with technological advancements. Mobile technology and applications are increasingly becoming part of consumers’ lives. The impact of technology on customer experience is growing…
ByRiya Pahuja
With so much competition in the market, it is easy for customers to switch their banking partners. Data and analysis of customers’ financial data help banks reduce churn by channeling…
ByNicholas Denittis
AI and machine learning are increasingly used across use cases throughout the insurance industry. Examples include automating underwriting, streamlining claims processing, improving customer service, and predicting customer risk. As noted…
ByRiya Pahuja
A cyber attack on a large-scale government IT services provider, SolarWinds, in 2019 allowed the hackers behind it to gain access to various high-profile entities, including email access to the…
ByMatthew DeMello
Banks and banking AI vendors turn to Emerj to help them maximize ROI by allocating their funds to the most high-need areas. Our research also helps them make smarter decisions…
ByNicholas Denittis
‘Know Your Customer (KYC)’ compliance is what is commonly referred to by a legally-mandated, globally developed set of guidelines to ensure that banks, financial institutions (FIs), and other related enterprises…
ByNicholas Denittis
Like other legacy and document-dominated sectors, insurance is experiencing a digital transformation with AI as the main driver. AI and machine learning are enhancing everyday insurance processes, including quote generation,…
ByRiya Pahuja
Among financial cybercrime, money laundering is among the top concerns of global authorities today. In a poll for INTERPOL’s inaugural Global Crime Trend report released earlier this year, 67 percent…
ByNicholas Denittis
This article was initially written as part of a PDF report sponsored by Yseop and was written, edited, and published in alignment with our Emerj-sponsored content guidelines. Learn more about…
ByRiya Pahuja
COVID gave the digitalization of modern business such a tremendous push forward that it advanced a decade in just a few years. Companies and sectors that had never imagined a…
