BySharon Moran
Traditional investors have several mechanisms for achieving their desired portfolio risk level. One of the most common methods involves the use of correlations. The more well-known 60/40 and 80/20 models…
ByRiya Pahuja
Voice of the customer (VoC) is a term used in modern business practices to describe customers’ feedback about their experience with the products and services both inside and outside any…
ByNicholas Denittis
This article was initially written as part of a PDF report sponsored by Yseop and was written, edited, and published in alignment with our Emerj-sponsored content guidelines. Learn more about…
ByNicholas Denittis
Around five years ago, the promise of chatbots and conversational interface (CI) vendors to significantly enhance operations and customer satisfaction led to a bubble in investment from financial institutions (FIs)…