ByAlicia McGarry
Customer experience (CX) teams often face a complicated puzzle when it comes to budgetary decisions and resource allocation within their organizations. While the increasing understanding of the potential for AI…
BySharon Moran
Goldman Sachs was founded in 1869 and joined the New York Stock Exchange in 1896. Since 2016, Goldman Sachs has begun moving into consumer financial products. The company is headquartered…
ByRiya Pahuja
PwC (PricewaterhouseCoopers) is a professional services firm that provides a range of consulting, audit, and advisory services to clients worldwide. Per its annual report, the company’s revenue was USD 50.3 billion,…
ByNicholas Denittis
‘Know Your Customer (KYC)’ compliance is what is commonly referred to by a legally-mandated, globally developed set of guidelines to ensure that banks, financial institutions (FIs), and other related enterprises…
ByRiya Pahuja
Among financial cybercrime, money laundering is among the top concerns of global authorities today. In a poll for INTERPOL’s inaugural Global Crime Trend report released earlier this year, 67 percent…
ByRiya Pahuja
COVID gave the digitalization of modern business such a tremendous push forward that it advanced a decade in just a few years. Companies and sectors that had never imagined a…
ByMatthew DeMello
Compliance workflows across financial services are no strangers to AI. Noncoding enterprise leaders are often awash in reports on how robust the AI vendor market is for AML and KYC…
ByMatthew DeMello
Financial services is an industry rife with repetitive processes and workflows that do not ultimately require human judgment to complete. Nearly three out of five leading banks polled [pdf] in…
ByRiya Pahuja
The banking sector has come a long way from the days of standing in lines to withdraw cash or report an issue. Today, customers just tap on a phone screen…
ByMatthew DeMello
In June 2014, a bombshell study from researchers at New York and McGill Universities found that a quarter of all mergers and acquisitions of public companies between 1996 and 2012…