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Emerj Artificial Intelligence Research – Banking

Nicholas Denittis

Nicholas DeNittis writes and edits AI industry trends and use-cases. Nicholas holds an MS in Management from Troy University and has earned several professional analytics certificates, including from the Wharton School.
Upselling and Cross-Selling in Insurance with AI – with Zohar Bronfman of Pecan.ai
Article

Upselling and Cross-Selling in Insurance with AI – with Zohar Bronfman of Pecan.ai

ByNicholas Denittis January 18, 2023January 18, 2023

AI and machine learning are increasingly used across use cases throughout the insurance industry. Examples include automating underwriting, streamlining claims processing, improving customer service, and predicting customer risk. As noted…

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AI for KYC Compliance – Three Use Cases
Article

AI for KYC Compliance – Three Use Cases

ByNicholas Denittis January 9, 2023January 10, 2023

‘Know Your Customer (KYC)’ compliance is what is commonly referred to by a legally-mandated, globally developed set of guidelines to ensure that banks, financial institutions (FIs), and other related enterprises…

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How AI Will Change Insurance – with Pardeep Bassi of WTW
Article

How AI Will Change Insurance – with Pardeep Bassi of WTW

ByNicholas Denittis January 4, 2023January 25, 2023

Like other legacy and document-dominated sectors, insurance is experiencing a digital transformation with AI as the main driver. AI and machine learning are enhancing everyday insurance processes, including quote generation,…

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NLG in Financial Report Analysis – Two Use Cases from Yseop
Article

NLG in Financial Report Analysis – Two Use Cases from Yseop

ByNicholas Denittis December 28, 2022December 28, 2022

This article was initially written as part of a PDF report sponsored by Yseop and was written, edited, and published in alignment with our Emerj-sponsored content guidelines. Learn more about…

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What to Know Before Applying Chatbots in Banking — With Peter Voss of Aigo.ai
Article

What to Know Before Applying Chatbots in Banking — With Peter Voss of Aigo.ai

ByNicholas Denittis December 12, 2022December 14, 2022

Around five years ago, the promise of chatbots and conversational interface (CI) vendors to significantly enhance operations and customer satisfaction led to a bubble in investment from financial institutions (FIs)…

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Reducing False Positives for AML – With Scott Nowson of PwC
Article

Reducing False Positives for AML – With Scott Nowson of PwC

ByNicholas Denittis December 7, 2022December 9, 2022

Security analysts spend disproportionate amounts of time investigating suspicious transactions. False positives – or transactions incorrectly flagged as fraudulent – cost both the analysts and the employer time and money….

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Two Use-Cases of AI in Wealth Management – with Nirupam Sarkar of Fidelity Investments
Article

Two Use-Cases of AI in Wealth Management – with Nirupam Sarkar of Fidelity Investments

ByNicholas Denittis November 28, 2022December 9, 2022

The advent of big data and the promise of AI signal a revolution in efficiency for wealth managers. Wealth management is “all about the numbers,” and AI technology can uncover…

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Artificial Intelligence at DBS Bank – Two Use Cases
Article

Artificial Intelligence at DBS Bank – Two Use Cases

ByNicholas Denittis November 21, 2022November 21, 2022

DBS Bank is a Singaporean multinational banking and financial services company. The bank has over 150 branches in Singapore alone and by total assets, DBS is the country’s largest bank….

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Succeeding with Initial AI Projects in Financial Services – with Gero Gunkel of Zurich Insurance
Article

Succeeding with Initial AI Projects in Financial Services – with Gero Gunkel of Zurich Insurance

ByNicholas Denittis November 9, 2022November 9, 2022

Starting an early AI project is challenging for large and small enterprises. Perhaps no industry is more aware of these challenges than the highly regulated and especially tradition-oriented financial services…

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RPA Examples in Banking – Three Use Cases
Article

RPA Examples in Banking – Three Use Cases

ByNicholas Denittis November 7, 2022November 29, 2022

Today, most robotic process automation (RPA) applications in banking consist of deterministic software tools that are not categorically considered artificial intelligence. For most use cases, RPA can be a trustworthy…

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